1. Store Info

·Brand Name: DXRACER

·Website: WWW.DXRACER.EU

·Products: Gaming Chair, Gaming Desk, Peripherals,Gaming Sofa,Workstation,Gaming Simulator,Gaming Furniture Etc.

·Company Name: Mercury Star s.r.o.

·Location: Mercury Star s.r.o.1. Maje 1162, Roznov pod Radhostem, 75661Czech Republic

·Contact for Inquires:

Telephone: 420 601 228 882

    Email: contact@dxracer.eu

    Marketplace Email:contact@dxracer.eu

    Marketing Email: contact@dxracer.eu

    Global Reseller Email: contact@dxracer.eu

2. Shipping Method

Shipping is 9.9 € including VAT.Shipping to Czech Republic and Slovakia is Free.The shipping we offer is DHL Express. Under normal circumstances, please allow for up to 1 working day for your order to be processedand2-5 working days for your package to be fulfilled and delivered, depending on your location.

3. Warranty & Return

*DXRACER EU promises to repair or replace any DXRACER EU product or component that DXRACER EU finds to be defective in material or workmanship during the warranty period.

*DXRACER does not offer exchanges for our products. You can simply return your chair and repurchase it.

*If you would like to make a return, please send your items back within 14 days from the date your original order was shipped. (The cost of return shipping will be your responsibility. The wear and tear charges shall not exceed 20% of the unit price of the product in principle.) If you shipped your chair after 14 days, DXRACER will not receive the delivery. You will be responsible for any costs and damages.

* If inventory for the needed part is unavailable, your replacement will ship once the inventory is replenished.

* Warranty hours of operation are Monday-Friday 7:30 am to 3:30 pm CET, and closed on Saturday, Sunday,and legal.

4. Payment Methods

We accept payment via PayPal, Credit Card,Bank Transfer,Ideal,Przelewy24,Bancontact,Eps,Mobilepay,and Google Pay to ensure the security of your property.